How does delivery work?

We deliver direct to your door, Australia wide.
Step 1 – Once your order has been prepared we undertake a final quality check and pack items into thermally insulated shipping boxes. Your order is then shipped to your designated delivery address within 1 to 2 days. We notify you by email and via our online order tracking facility once the order has been shipped. Consignment tracking numbers are also provided to assist with expected delivery times.

Step 2 – 153 Catch ships Australia-wide with our fleet of transport network system.

Step 3 – You may authorise orders to be left safely at the nominated delivery address (authority to leave), however you need to be considerate of the perishable nature of our products. Alternatively in the absence of authority to leave, our freight provider will leave a collection card for the recipient to call and arrange for collection or re delivery.

How are your orders kept cold?

We send our items in our customised boxes which can keep the freshness from 0 to 76 hours.

If your order does not arrive within its allotted timeframe, please DO NOT consume any product and contact us immediately. If you are unsure about the product in anyway upon receipt, please contact us as soon as is convenient.

What if I want the order to be delivered on a specific day, or to order in advance?

You can request a specific delivery date in the order notes box at checkout. You can order up to 3 months in advance. Our customer service team will confirm if this delivery date is available or organise the closest delivery to the date after you have submitted the order.